Support Services in AIT
It is very important to enjoy your time with us at AIT in order to get the most out of your student experience. Having problems and not knowing who you can talk to can make college more challenging than it needs to be. Checkout our support services below so you have support and advice no matter what.
AIT Students’ Union represents every single full time student in Athlone I.T. The Institute’s Students Union (AITSU) has a long tradition of excellent and effective student representation, which is valued by both students and the Institute’s authorities. The Union represents students on many Institute Committees such as the Governing Body, Academic Council and its various sub-committees.
The Welfare Officer is available in the Students’ Union to give information, advice and referral on various matters, finances, benefits, personal counselling, legal advice, or even just for a chat! There is an open door policy so pop into the offices when you get a chance and get to know the team.
The Education officer is available in the Students’ Union to deal with matters such as course changes, problems students may be experiencing with grants or exams, and also provide training for all members of the Class Rep Council.
For more details please click here.
Deputy President/ Education Officer
Vice President/ Welfare and Accommodation Officer
Sometimes you need more than a friendly ear. You need a professional listener who can guide you through the sometimes difficult transition from home to college-life. Independent living, homesickness, regulating your own lifestyle, friends and career can be daunting. Or you may, unfortunately, experience distressing events either at home or while on campus. The AIT counsellor provides a comprehensive service to all students to help you cope with these and other problems. The Counselling Service welcomes students to seek our help.We’re here to help you make the most of your time at AIT.
Education is about development of the whole person, personally, socially and academically. We’ll support and facilitate your development in these three dimensions. We’ll help you explore issues of concern in a safe and confidential environment, free of charge.
Most of our work is therapeutic on an individual basis; we can help you work through relationship problems; separation anxiety; family problems; bereavement; problems centring on sexual and personal identity. Some difficulties may be exacerbated by your transition to further education, but have much earlier roots. We can help with clinical anxiety, including phobias and obsession; clinical depression, especially if you have made suicidal attempts or have had suicidal ideas; eating disorders, including bulimia and anorexia; sexual abuse and rape; pregnancy; alcohol and drug-related problems; and psychosomatic illness.
You are welcome to approach us yourself, or through a friend. Other sources of referrals include: health centre, chaplaincy, academic staff, Student’s Union, external agencies and family.
The Counselling Service also provides training for individual /groups on study skills, exam skills and stress management. Educational and self-help information leaflets are available at the counsellor’s office and at other points around the college.
When you complete and return the registration forms, you’ll be placed on the waiting list, and an appointment will be emailed to you when a vacancy arises. Please check your emails frequently while you are on the waiting list.
We are here to help if you need us:
Full time registered students of AIT are welcome to use the professional services available from AIT’s Health Service. We aim to support your own GP (who should, where possible, remain your primary health-care provider) and any specialist who may be involved in your
The Campus Health Service operates Monday-Friday and aims to offer as many services as possible. If you are living with a chronic condition, disorder or disability that may
require specific support or monitoring, please make yourself known to us as soon as possible after registration, so your appropriate, personalised care plan can be put in place.
The AIT Health Service is free and confidential. We will respect your privacy at all times, and it is essential that you give us all the information that may help us effectively and safely treat your illness. Withholding or censoring the information you give us can lead to less effective treatment, and can even be dangerous. Similarly, if you are seeing several GPs you must disclose that you are doing so, for your own safety.
If you have a particular query or anxieties please feel free to make a list of questions and bring it with you to your consultation.
Students will be asked to present their student ID card to avail of our services.
Monday to Thursday 09.00 – 12.30 and 14.00 – 16.30
Friday 09.00 – 12.30
Institute Nurse: Free
Student Health Doctor: €15.00
Students must use their multifunctional AIT card to pay for services at the Student Health Centre.
Consultations with our doctors and nurses are by prior appointment. Appointments can be made in person at the student health centre reception or by calling 090 64 68063. If you are acutely unwell and feel you cannot wait for an appointment, the AIT Nurse and Health Centre Coordinator (Laura Tully 090 64 68062) provides a ‘walk in and wait’ triage service daily 11.00 – 12.00. You can also apply for a cancellation appointment/emergency appointment by completing a form at the student health centre.
The student health centre is currently located in a grey prefabricated structure situated at the rear of the main campus building opposite the sports arena.
Out-of-hours emergency service (Private Service, fee applies): 6pm– 8am weekdays and 24 hour at weekends MIDOC 1850 302702
The student health centre does not operate as a medical card practice. Medical card holders are encouraged to attend their own GP if within the Athlone area or, if not, to register with a local GMS doctor – this is a doctor who is contracted by the HSE to provide services to medical card holders. However, if you are feeling acutely unwell and your registered doctor lives outside the Athlone area, you will be triaged by the nurse and referred accordingly. You can apply for a medical card online using www.medicalcard.ie
E.U. students/Erasmus students who are currently registered with AIT are entitled to free medical consultation and prescriptions in Ireland on presentation of a valid European Health Card.
This entitlement is valid for a period of one year while you are on Erasmus. If you remain in Ireland longer than this you will need to apply for medical card status.
Non E.U. students/international students from outside the EU have no medical card entitlements in Ireland. It is recommended that you have adequate medical insurance on arrival. You are welcome to attend the college doctor in the Health Centre.at the student rate of €15 per consultation. We also encourage non EU students to register with a local GP in the area as the AIT college doctors are only available throughout term time.
A medical cert will only be issued if you attend the Student Health Centre at the time of illness or event.
Students requesting a repeat prescription must bring either a letter from their own GP, stating which medication they require, or a recent prescription. Requests for repeat prescriptions must be made at least 48 hours in advance, by calling to reception and submitting the repeat prescription request form.
We encourage students to complete our evaluation forms, available at the reception area. Please feel free to give your suggestions on how the service could be improved. If you are not entirely satisfied with the service you received, please let us know.
Students must use their multifunctional AITCard to pay for any services at the Student Health Centre.
There are ups and downs in every life and we all need a listening ear sometimes. Pastoral care at AIT is provided by our Chaplaincy service. Pastoral care is not just for emergencies, we aim to help our students enjoy meaningful, happy lives and to create a spirit of cooperation and personal care. Naturally, an emergency service is
provided in the event of sudden illness, family or personal problems. We can help with practical matters as well as listening and providing emotional and spiritual support. Students are always welcome to visit the residence, even outside working hours
Mass is celebrated each weekday in the AIT chapel, and we welcome all students to interdenominational services celebrated each month. Volunteers to assist with the running of the services are always welcome.
AIT provides a complete and equitable access to education and all areas of college life, by avidly pursuing in its inclusive policies, seamless integration and active participation for students with disabilities. The DLSS provides a range of supports and services which include: Disability Access Route to Education (DARE), individual and group learning support, Dyslexia screening, assistive technology training, alternative formatting, exam supports, note takers, and personal assistance. Each student’s needs are assessed individually, taking into account his/her particular requirements. To avail of these facilities, you must be registered with the institute’s Disability & Learning Support Service. For more details click here.
Any queries from students with a Disability/Specific Learning Difficulty should be directed to:
The Disability Officer:
Telephone: + 353 (0)90 646 8142,
The Disability Officer is located on the main campus along the Student Resource Centre/D corridor
Contact Hours: Monday to Friday from 9:00 – 4.30
Types of Disability considered:
- Attention Deficit Disorder (ADD)/Attention Deficit Hyperactivity Disorder (ADHD).
- Autistic Spectrum Disorder (ASD)
- Blind/Vision Impaired.
- Deaf/Hard of Hearing.
- Developmental Coordination Disorder (DCD) – Dyspraxia /Dysgraphia.
- Mental Health Difficulty.
- Neurological Conditions (including Epilepsy & Brain Injury)
- Physical Disability.
- Significant Ongoing Illness.
- Specific Learning Difficulty (including Dyslexia & Dyscalculia).
- Speech and Language Communication Disorder
Coming to college for the first time can be both an exciting and a worrying prospect. There are new people to meet, new friends to make, and the opportunity to study in depth a subject you enjoy. At the same time, you’ll probably be wondering whether you’ll be able to keep up with your studies, write assignments to an appropriate standard, organise your time effectively, and have the confidence to present your ideas in front of other people.
Select the following links for more information:
PASS is designed to help first year students cope better with all these aspects of life at third level. It encourages first year students to support each other and learn cooperatively under the guidance of trained PASS Leaders from the second year of your programme. If PASS is available on your course it will appear on your timetable, first year students will meet with their PASS Leader during induction and at their weekly PASS sessions. First year students can go on to become PASS leaders when they enter second year and can gain academic credits from the Institute.
PASS is intended to help first year students:
- adjust quickly to third level;
- acquire a clear view of course direction and expectations;
- develop their independent learning and study skills to meet the requirements of higher education;
- enhance their understanding of the subject matter of their programme through collaborative group discussion;
- prepare better for assessed work and examinations;
- increase cohesion of the student group;
- increase confidence.
PASS is NOT:
- teaching by students.
- targeted at weak or problem students – all participants should benefit.
- a means of reducing lecturer-student contact class time.
- an environment for social chatting.