Support Services in Queen’s

We want you to get the most out of your time at Queen’s – if you have any problems, then the best thing you can do is seek advice early on to prevent it having any effect on you enjoying your time here! So please look below for details of where you can get help!

The Union is run by you, for you – Queen’s students. You decide what we do, when we do it and where. No matter who you are, where you’re from, what School you’re in, or what type of student you are, we’re here to help and support you. We’re also here to represent you and your views, run missions to change stuff – be it on your course, on your campus, in your Students’ Union, in the University, in your community, or in the world.  And last but not least, we’re here to make sure you have an absolutely awesome time at Queen’s.

Contact us

Phone: 028 9097 3726

Email: studentsunion@qub.ac.uk

Location: Second Floor, Students’ Union

Website: www.qubsu.org

Opening Hours

Mon – Sat: 8.30am-10.30pm
Sun: 12pm-10pm

Student Welfare Officer
I’m here to give you one-to-one listening support, give you advice about academic offences and off-campus disciplinaries, put your welfare first in committee meetings and run wellbeing campaigns on campus.
As your Welfare Officer I’m here to help you with any welfare problems you might have like you’re your general wellbeing, mental and sexual health, housing and safety! 

Whatever the issue, big or small, I’ll put your welfare needs first!

Phone: 028 9097 1002

Email: su.vpwelfare@qub.ac.uk

Or checkout our Student Well-being Information Service  www.qub.ac.uk/directorates/sgc/wellbeing/InformationforStudents

 ‘A problem shared is a problem halved’ isn’t just an old maxim – it really is true! If you have a problem or you’re feeling down, then the best thing you can do is talk about it!

The Counselling Service is free and confidential to any student of the University, and can range from a 5-minute chat to a series of hour-long sessions.

Don’t leave things until the problem escalates; speak to them at the earliest opportunity.

Phone: 02890 972774

Email: qubstudents@inspirewellbeing.org

Website: www.qub.ac.uk/directorates/sgc/wellbeing/TheCounsellingService

The University Health Centre at Queen’s is a General practice that provides both student-focused and general National Health services. We also provide University-funded, non-NHS services, for students of Queen’s.

Our dedicated team of doctors and nurses have extensive experience in the health needs of young adults with special interests in sports medicine, mental health, sexual health including family planning, travel and health promotion. We are a friendly team, who understand University life. Our aim is to provide a high quality health care for all our patients.

This surgery website is used to provide all our patients with up-to-date news and information about our practice. We will keep it up-to-date with any developments or other details that we feel are relevant to you.

For more details checkout   www.universityhealthcentreatqueens.co.uk/index.aspx

University life can throw up lots of difficult situations and challenges.

We’re here to give you free, independent, confidential and non-judgemental advice if and when you need it to do with issues like money, education, accommodation, funding your course and your health & wellbeing.

There’s loads of information below but if you can’t find what you’re looking for, or would like to have a chat face to face, just get in touch – our Advisers are ready to help. Email to book an appointment or pop in during our Drop-In sessions:

Mon: 2pm – 4.30pm
Wed: 2pm – 4.30pm
Fri: 9.30am – 12.00pm

Phone: 028 90 97 3726

Email: studentadvice@qub.ac.uk

Location: Second Floor, Students’ Union

Follow link for more details www.qubsu.org/AdviceSU

Support is provided to students with a wide range of needs, including:

  • Physical and mobility difficulties
  • Visual impairment
  • Hearing impairment
  • Medical conditions
  • Specific learning difficulties e.g. dyslexia
  • Mental health


Support available varies and will be tailored to meet your individual requirements, but may include the following:

  • Liaising with staff, tutors, library services and the exams office to ensure that they are aware of your requirements
  • Assisting with your application for Disabled Students’ Allowance (DSA) through the Needs Assessment Centre. DSA is available to students who are UK resident and studying an eligible full time or part time undergraduate or postgraduate course.
  • Arranging support providers including note-takers, library assistants and proof-readers etc.

For more details of supports available and how to access them go to www.qub.ac.uk/directorates/sgc/disability/TypesofSupportAvailable

Chaplains and other religious representatives are appointed by the University to represent and serve students and staff. The chaplaincy centres provide a focus for weekday or Sabbath worship, a range of social events and activities, groups for prayer or study, in addition to pastoral care and counselling.

There are four Chaplaincy Centres, all located adjacent to one another in Elmwood Avenue, opposite the Students’ Union and close to the main University buildings. Each has a full-time Chaplain and other staff.

  • Several centres provide student accommodation
  • Students take a leading role in planning and preparing chaplaincy activities
  • Chaplains give a high priority to meeting students in halls and other accommodation
  • Provide counselling in a wide range of areas that relate to student life

Students are welcome to make contact with their religious representatives at any time. Follow this link for more details                              www.qub.ac.uk/about/Campus-and-facilities/Chaplains-and-Religious-Representatives

QUB undergraduate peer mentoring schemes give new students the opportunity to make friends, find their way about campus and get to grips with their degree course by keeping in regular contact with a mentor who has already experienced first year.

Mentors design schemes that are most suited to the needs of level 1 students within their school, therefore there is variation in how mentoring schemes operate.

For information on individual schemes, and to get ideas about how mentoring could be tailored to your school, please contact ldspeermentors@qub.ac.uk or go to www.qub.ac.uk/directorates/sgc/learning/PeerMentoring for more details.

Student Welfare Officer

Phone: 028 9097 1002

Email: su.vpwelfare@qub.ac.uk

Student Counselling Service

Phone: 02890 972774

Email: qubstudents@inspirewellbeing.org